For those who face with VoIP (Voice over Internet Protocol) for the first time it is an Internet telephone service that works as usual landline phone. The cost of the VoIP is cheaper than a standard telephony, but a quality is higher. That’s why business owners around the world use VoIP to make business calls.
You don’t need to have a special knowledge or experience to use VoIP systems because it works like the landline phone: just pick up the phone and dial. You won’t feel the difference except a difference in the price. In addition to cheap cost of Internet calling, VoIP providers propose a lot of advantages for business. For example, voicemail boxes, hunt groups, etc.
How does it work? A VoIP service connects with a hosted IP-PBX (private branch exchange) using your existing Internet connection. A hosted PBX is the system by which phone calls are routed into and out of your office. This system may be situated in off-site locations, also it may be virtual platform hosted completely online (so-called cloud technology). Hosted IP-PBX allows you to use business resources more favorably and economically.